Always on time and great service.
very friendly efficient service
Very nice wood tile work excellent installation
FCI installed 7" ash flooring in a new home my company is building, The owners requested a light gray finish. FCI prepared samples with different levels of a grey stain for my customer's approval, which made the selection easy for them. Overall, FCI did a great job on both the installation and the finish. I would highly recommend them for the installation and finish of wood flooring.
Michael Trolle BPC Green Builders
The carpet is terrific and I love the pad. I have had a problem getting Jens to come over here and look at my tile. Some of the tiles are defective. Wet slipper prints are now stained on the different tiles. I sent pictures, I have texted him, but he doesn't get back to me to make an appt. so I can show him the problems. Make things right would mean that Jens put me as a priority. Very disrespectable of him. I do have a 5 year warranty of the workmanship. Some of my tiles have sticky black stuff between them. When moving my refrigerator the tile guys have screwed up the doors so they don't automatically shut. My dryer hose was not hooked back up completely and I kept wondering why it was hot in the back of the dryer. My son said the tube wasn't put back correctly. So the carpet is great, but the tiles are not.
You were very professional and courteous you got the job done on time your workers were highly trained and the floor looks exceptional
For the most part, very good, but it took awhile.
Bill Ambusavage, our salesman, did a good job of explaining the various floor products available, determining our needs and pricing our job. Nelson and Moises did a good job of installing our flooring.
The owner (Gary) was very professional and was very passionate about his product and his customer service! He came to the house while his crew was doing the install to make sure we were happy with the color, padding, and carpet, also to make sure that the install was going smoothly! It was a big difference to on how Gary carried himself and how customer satisfaction was his main objective as oppose to some of the bigger companies I have dealt with, Gary goes above and beyond, he came to my home a couple days after the install to make sure I was happy or if I saw any issues! I was and still am very happy with the product and the service, also the installers went above and beyond to make sure every little thing was clean tight and perfect. I will definitely only be calling them for any future projects!!
Le service à clientèle était excellent. Le produit semble très bien!